Job Maps
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| Example Job map: Building Site Manager |
A good job map can be used to:
- Give a clear indication of key responsibilities.
- Make it clear to others exactly what it is that you do.
- Identify and tackle problem areas.
- Help produce a job description and be useful when setting objectives.
When you combine your own map with the job maps of other people in your
teams you may also be able to:
- Identify common problems.
- Highlight areas where efforts are duplicated or confused.
- Spot important new areas of work or gaps in existing responsibilities.
Sharing your Job Map
Sharing the information in your job map is an important step in
improving the understanding of how the various jobs in your team all rely on
each other. Sharing your job map with your line manager allows both of you to
focus on your world and is a great way to help analyse where problems occur and
where challenges can arise. Which of the various groups do you find the most
difficult to deal with? What is the problem? What could be changed to make it
better? If you can start to answer these questions then you can really start to
make progress towards improving performance.
When other people share their job map with you, think about what their
job must be like. How can you help them to resolve their issues and challenges?
How can they help you with yours? Can you develop a plan together?
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| Sharing Job Maps |
Going the extra mile
Sharing your job plan with your line manager or colleague will be
helpful in talking about and tackling problem areas, but if you are still faced
with a problem - what can you do?
One really powerful approach is to arrange to meet with someone from
your problem group and talk through your job map with them. Try to talk about
the area where the problems arise and try to see the problem from their side.
Focus on the issue and not personalities. Working with them in a collaborative
way may help you both to get to the crux of the issue and lead to the best
solution.
Using Job Maps to understand others
If it is not possible to talk the situation through with the problem
group, then all is not lost. Take a few moments to draw a job map for your problem
group. Which are the groups that they have to deal with? Where might their
problems be? Could it be that the problem you experience is actually created by
something that someone else expects of them? Looking at the problem from this
perspective may enable you to see the other side of the problem. This can be a
good place to look for solutions.
Combining Job Maps
If all members of a team can share their job maps then you can get a
very clear view of the full scope of responsibilities across the team.
Spotlighting the problem areas will also give team leaders a really good view
of where their staff face their major challenges. If we can look at this data
from a higher level then gaps or duplications of effort can also be spotted and
common problem areas can be reviewed and targeted from a strategic perspective.
Using your Job Map to define your job description
A job map can be a great skeleton for a job description. By working
through a completed job map and placing an allocation of time against each
expectation, then you can begin to draw up a job description that can be
helpful both as part of the recruitment and appraisal processes.
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